I’ve always preferred ULTA over Sephora, because in my personal experience, ULTA has better customer service. I typically go to the location closest to my house, but this location in Gambrills is closer to my job. I don’t leave work until after 6:30pm, so I have to wait until the weekend to make my ULTA visit because it’s closed by the time I get home. Tonight, I tried this location for the first time and was not disappointed. The store was pretty well stocked and organized, and I didn’t feel rushed. I got there right at 7 and had plenty of time to look for new products and get my staples that I’m about to run out of. The young lady who checked me out was Keren,... read full review
August 2024
Love the location of this store, conveniently located inside Waugh Chapel shopping, which allows people to stop by and grab the things they needed after dinning at the restaurants nearby or while doing errands run at Target or Wegman’s.
Parking: large shopping center parking lot.
Inside shop: spacious, fairly clean, did not see too many staff in the shop, well stocked on most of the shelves, has one of the largest Styling Tools section.
Service: we did not need any customer service on this trip, but when in line to check out, there was only 1 staff behind the counter while 3-4 customers were waiting in line. ... read full review
July 2024
I love shopping at this location! Special shout out to Jenny S ; she was working the cash register and was so sweet and made sure I received my gift with purchase. Thank you Jenny - I hope to see you next time!!
I’ve always preferred ULTA over Sephora, because in my personal experience, ULTA has better customer service. I typically go to the location closest to my house, but this location in Gambrills is closer to my job. I don’t leave work until after 6:30pm, so I have to wait until the weekend to make my ULTA visit because it’s closed by the time I get home. Tonight, I tried this location for the first time and was not disappointed. The store was pretty well stocked and organized, and I didn’t feel rushed. I got there right at 7 and had plenty of time to look for new products and get my staples that I’m about to run out of. The young lady who checked me out was Keren,... read full review
Love the location of this store, conveniently located inside Waugh Chapel shopping, which allows people to stop by and grab the things they needed after dinning at the restaurants nearby or while doing errands run at Target or Wegman’s.
Parking: large shopping center parking lot.
Inside shop: spacious, fairly clean, did not see too many staff in the shop, well stocked on most of the shelves, has one of the largest Styling Tools section.
Service: we did not need any customer service on this trip, but when in line to check out, there was only 1 staff behind the counter while 3-4 customers were waiting in line. ... read full review
I love shopping at this location! Special shout out to Jenny S ; she was working the cash register and was so sweet and made sure I received my gift with purchase. Thank you Jenny - I hope to see you next time!!