I purchased my home brand new. Stonemark flooring was the company Ryan Homes was working with. I choose hardwood floors but obviously didn’t receive true hardwood. When I moved in, I noticed splintering and chips. I notified the company and they sent someone out. The guy told me he would have to replace planks and nail them in which would be unsightly. (Obviously) He said he couldn’t replace plank near refrigerator because they are not allowed to move them. He wouldn’t allow me to move either, saying it wasn’t allowed. So, he colored in spots with a marker. Over time, of course, it got worse and worse. I called them back and the lady said she would check and get... read full review
December 2020
Overall fantastic experience! Marilyn was so helpful and had answers to all of our questions. Would recommend to any new home buyer or remodeled!
December 2020
Marilyn was delightful to work with! Design process was great with her!! Thank you!
I purchased my home brand new. Stonemark flooring was the company Ryan Homes was working with. I choose hardwood floors but obviously didn’t receive true hardwood. When I moved in, I noticed splintering and chips. I notified the company and they sent someone out. The guy told me he would have to replace planks and nail them in which would be unsightly. (Obviously) He said he couldn’t replace plank near refrigerator because they are not allowed to move them. He wouldn’t allow me to move either, saying it wasn’t allowed. So, he colored in spots with a marker. Over time, of course, it got worse and worse. I called them back and the lady said she would check and get... read full review
Overall fantastic experience! Marilyn was so helpful and had answers to all of our questions. Would recommend to any new home buyer or remodeled!
Marilyn was delightful to work with! Design process was great with her!! Thank you!