Service was a very bare minimum and rushed. Just a quick nail and cuticle trim. No foot or leg massage whatsoever. I've paid the same or less for the basic pedicure at other salons and received a lot more service. The technician did do a good job at applying the polish but that's it. There are other salons in the area I would go back to but not here.
May 2023
Firstly, I notice negative reviews regarding appointment times and while you may not always be taken care of right at your appointment time, it’s important to recognize a good business that takes care of ALL of their clients to the same standard across the board. This especially goes for businesses that take walk ins. Recognize that these techs take their time to perfect their craft and art on each and every single customer. I have been to many other places where I am seen right at my appointment time and I’m so disappointed in the result of my service because it was rushed to get to the next appointment. At Serenity, Helen is an over the top perfectionist when it... read full review
April 2023
I've been going to serenity for about 3 years now and Kim is just the best. I always get a dip manicure and while it's a bit pricy, they easily last 4-5 weeks with no lifting at the cuticle or breaking/cracking of the dip. 10/10 best nail place in the area.
Service was a very bare minimum and rushed. Just a quick nail and cuticle trim. No foot or leg massage whatsoever. I've paid the same or less for the basic pedicure at other salons and received a lot more service. The technician did do a good job at applying the polish but that's it. There are other salons in the area I would go back to but not here.
Firstly, I notice negative reviews regarding appointment times and while you may not always be taken care of right at your appointment time, it’s important to recognize a good business that takes care of ALL of their clients to the same standard across the board. This especially goes for businesses that take walk ins. Recognize that these techs take their time to perfect their craft and art on each and every single customer. I have been to many other places where I am seen right at my appointment time and I’m so disappointed in the result of my service because it was rushed to get to the next appointment. At Serenity, Helen is an over the top perfectionist when it... read full review
I've been going to serenity for about 3 years now and Kim is just the best. I always get a dip manicure and while it's a bit pricy, they easily last 4-5 weeks with no lifting at the cuticle or breaking/cracking of the dip. 10/10 best nail place in the area.