On July 2, 2024, I had a very disheartening lash experience at the Annapolis location. However, Johnny, the Operations Manager, contacted me immediately to address the situation. He shared my surprise about the service I received and was determined to make things right. Johnny to say the least is amazing and genuinely cares about the business and its clients. After a consultation with Carissa at the Crofton location, I felt comfortable, understood, and at ease. She assured me that we would get this right without causing any additional damage to my natural lashes. Carissa was phenomenal and incredibly gentle to the touch. Although my first experience was extremely disappointing,... read full review
March 2024
The staff at Lash Moi is top-notch! My lash technician Stephanie, is always pleasant and attentive. They showed so much care and compassion following the recent death of my husband! Words can’t thank them enough! I was more than a customer! I was a human being in need of grace and a soft place!!!
January 2024
Love My Lash experience @ Lash Moi! <3 Iman is amazing! Service is top tier…from the warm greeting that I get from Jonny when I arrive to the cleanliness and relaxing environment provided by all the technicians that I’ve been serviced by thus far.
On July 2, 2024, I had a very disheartening lash experience at the Annapolis location. However, Johnny, the Operations Manager, contacted me immediately to address the situation. He shared my surprise about the service I received and was determined to make things right. Johnny to say the least is amazing and genuinely cares about the business and its clients. After a consultation with Carissa at the Crofton location, I felt comfortable, understood, and at ease. She assured me that we would get this right without causing any additional damage to my natural lashes. Carissa was phenomenal and incredibly gentle to the touch. Although my first experience was extremely disappointing,... read full review
The staff at Lash Moi is top-notch! My lash technician Stephanie, is always pleasant and attentive. They showed so much care and compassion following the recent death of my husband! Words can’t thank them enough! I was more than a customer! I was a human being in need of grace and a soft place!!!
Love My Lash experience @ Lash Moi! <3 Iman is amazing! Service is top tier…from the warm greeting that I get from Jonny when I arrive to the cleanliness and relaxing environment provided by all the technicians that I’ve been serviced by thus far.