I just wanted to update my review. The week I wrote my original review (below -), Gina Anderson, one of the owners at Zips, called me to share that she had already been in conversation with their 3rd party company (Mid Atlantic Leather Cleaners) who they send Uggs to for cleaning. She updated me that she had talked to the owner, and they would be issuing me a new replacement pair or reimbursing me. I ended up receiving a check from the 3rd party cleaners to cover the cost of replacing my boots. I am thankful to Gina for handling the issue appropriately and fairly! I also updated my ratings from 1 to 4 stars.I am infuriated and utterly disappointed by my experience with... read full review
February 2024
It was a bit hard to find at first. This is my first time going to Zipps. The pricing wasn't bad for Queen spread and curtains. I will continue yo go here because of the price and location.
January 2024
Only two visits so far, but it's fine. Stuff ready the next day. Tailor on site.update 12/2022: Never had a problem. Drop off early enough, you can pick up same day. Clients need to be more careful parking their cars.update 12/2023: Great operation, friendly staff. Looks like the work is all done on site.
I just wanted to update my review. The week I wrote my original review (below -), Gina Anderson, one of the owners at Zips, called me to share that she had already been in conversation with their 3rd party company (Mid Atlantic Leather Cleaners) who they send Uggs to for cleaning. She updated me that she had talked to the owner, and they would be issuing me a new replacement pair or reimbursing me. I ended up receiving a check from the 3rd party cleaners to cover the cost of replacing my boots. I am thankful to Gina for handling the issue appropriately and fairly! I also updated my ratings from 1 to 4 stars.I am infuriated and utterly disappointed by my experience with... read full review
It was a bit hard to find at first. This is my first time going to Zipps. The pricing wasn't bad for Queen spread and curtains. I will continue yo go here because of the price and location.
Only two visits so far, but it's fine. Stuff ready the next day. Tailor on site.update 12/2022: Never had a problem. Drop off early enough, you can pick up same day. Clients need to be more careful parking their cars.update 12/2023: Great operation, friendly staff. Looks like the work is all done on site.