ZIPS Cleaners

ZIPS Cleaners has received mixed reviews from its customers. One customer had a frustrating experience with their Ugg boots, which were damaged during cleaning. Despite the initial disappointment, the owner reached out and worked with a third-party company to resolve the issue, eventually issuing a reimbursement for the damaged boots. However, the customer noted a lack of communication and accountability from the staff during the process, leading to a complaint being filed with consumer protection agencies. In contrast, other customers have had positive experiences at ZIPS Cleaners. Many appreciate the reasonable pricing for services like cleaning queen spreads and curtains. They find the location convenient and commend the quick turnaround, with some items ready for pickup the next day. The presence of an on-site tailor has also been highlighted as a benefit. Overall, while some customers report issues with accountability and communication, others enjoy the service and efficiency offered by ZIPS Cleaners.