The staff an Warby Parker not only went above and beyond to first consult me in my new need for glasses this spring, but when my favorite pair were recently injured in an accidental mishap, they came to my rescue. While worried that I had ruined my cherished eyewear, their incredibly kind staff worked creatively to remedy the concern and had me skipping out of the store happy as can be with the problem solved. The kindness and care they extended to resolve the repair is deeply appreciated, and I now think of their staff fondly every time I put on my glasses. A huge thanks goes out to them, and our family looks to have many happy future visits as returning customers.
May 2024
I love Warby Parker! I had one little issue and everyone went overboard to fix it and I was just so pleased with their customer service on the phone, store location staff, doctors, and managers.Special mention to Alex (I think that's what his name is) who helped with the class to first time try out contact lenses. He was so encouraging, patient, and kind. I don't think I would have felt comfortable wearing contacts if he had not so kindly and patiently taken me through the process. I'm now a champ at wearing contacts - multifocals!Special shout out to both the doctors who did my eye exam - first one and the following one once I had my contacts and on adjusting... read full review
April 2024
Friendly service. Eye exam didn't take long but also didn't feel rushed. The eye doc was patient, knowledgeable, and friendly. The staff helped me pick out a pair of eye glasses and overall the experience was excellent and efficient.
The staff an Warby Parker not only went above and beyond to first consult me in my new need for glasses this spring, but when my favorite pair were recently injured in an accidental mishap, they came to my rescue. While worried that I had ruined my cherished eyewear, their incredibly kind staff worked creatively to remedy the concern and had me skipping out of the store happy as can be with the problem solved. The kindness and care they extended to resolve the repair is deeply appreciated, and I now think of their staff fondly every time I put on my glasses. A huge thanks goes out to them, and our family looks to have many happy future visits as returning customers.
I love Warby Parker! I had one little issue and everyone went overboard to fix it and I was just so pleased with their customer service on the phone, store location staff, doctors, and managers.Special mention to Alex (I think that's what his name is) who helped with the class to first time try out contact lenses. He was so encouraging, patient, and kind. I don't think I would have felt comfortable wearing contacts if he had not so kindly and patiently taken me through the process. I'm now a champ at wearing contacts - multifocals!Special shout out to both the doctors who did my eye exam - first one and the following one once I had my contacts and on adjusting... read full review
Friendly service. Eye exam didn't take long but also didn't feel rushed. The eye doc was patient, knowledgeable, and friendly. The staff helped me pick out a pair of eye glasses and overall the experience was excellent and efficient.