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Reviews for Germantown Heating & Air Conditioning
Add your commentGermantown Heating & Air Conditioning
7634 Airpark Rd, Gaithersburg
Directions Call Website Suggest an Edit
7634 Airpark Rd, Gaithersburg
Directions Call Website Suggest an Edit
Our AC was blowing warm air. Oscar our technician has come many times to do an assessment on our unit. He has great customer service, answers all my questions and explains it so I can understand. Thank-you for your honesty Oscar!! I highly recommend Germantown heating & air conditioning!!!
These guys were great! Our AC stopped working in 90 degree heat and they were able to come out the next day, diagnose the problem as a faulty capacitor, and replace it in minutes. I was very happy with every aspect of our experience: calling and being able to get in touch with a live human right away, booking an appointment for the next day, being given a 2-hour window in which they'd arrive (other places do 4-hour windows), and having the technician (Oscar) be friendly, knowledgeable, capable, and honest. I will be a repeat customer.
I love this company. They serviced my old system and when it came time to replace it they recommended the system that would work best for my townhouse even though I was willing to pay for a more expensive unit (which I would not have been happy with). I have now moved to a new home and they've kindly continued to service the exterior unit at my current home. I have some trust issues and I always feel like the people I'm dealing with are knowledgeable and honest which is a great feeling. I can't recommend this company enough!