Vet | New Market MD

Vet | New Market MD is a 24/7 emergency veterinary clinic that provides comprehensive care for animals in the local community. The facility has several rooms for patients and their owners, and the front desk staff are well-informed and helpful in answering any questions. The veterinarians at Vet | New Market MD are highly skilled and adept at their jobs, with the ability to communicate treatment plans and updates clearly to pet owners. They provide detailed reports and are available to talk on the phone or in person whenever possible. While the clinic's around-the-clock availability and ease of parking are praised, some reviews mention concerns about long wait times, particularly during shift changes. There have been instances where pets were taken back for stabilization without the owner's preference, leading to extended waiting periods before the animal was examined. Some customers have also expressed discomfort with discussions about payment methods, including the clinic's acknowledgment that some clients pay large sums in cash for emergency visits. However, the staff is generally described as incredibly kind and caring, going above and beyond to support distraught pet owners, even offering comfort and empathy during difficult euthanasia procedures. Overall, Vet | New Market MD is a well-equipped and staffed emergency veterinary clinic that provides high-quality care, though some customers have experienced challenges with wait times and communication during the most stressful moments.