About Service Today Heating, Air Conditioning, Plumbing and Electrical
Service Today Heating, Air Conditioning, Plumbing and Electrical is a business that prides itself on providing excellent customer service, with a commitment to handling calls promptly and professionally. They offer 24/7 immediate service for heating, cooling, and plumbing, and guarantee competitive pricing upfront. Customers have expressed satisfaction with the installation of Mitsubishi Electric Inverter heater and air conditioner units, stating that the service was good and the units effectively heated and cooled their home. Additionally, the company is praised for its skilled technicians, who are knowledgeable and able to complete repairs efficiently. Customers have noted that the technicians, such as Jay, Ryan, and Joe, are great to work with and provide fair pricing. While some customers have expressed concerns about the cost of repairs and a lack of transparency in the billing process, the majority of reviews highlight the company's ability to address issues in a timely manner and provide quality workmanship. The company's commitment to customer satisfaction and its willingness to accommodate customers with earlier appointments are also praised.
Thank you for the superior service you and your entire team provided! Throughout the entire process, I felt informed, respected, and well cared for. From Brendan, who helped me make an informed decision, to the service team (John & Jea) who removed and installed a new HVAC unit all in one day—every step was handled with professionalism and courtesy. A manager also stopped by to check-in and ensure satisfaction, and another person installed the smart thermostat, and then helped me connect the WiFi thermostat to the internet and gave me basic instructions on how to use it. The team patiently addressed all of my questions and concerns about the equipment and made the experience smooth, timely, and completely stress-free. Everyone I interacted with was knowledgeable, courteous, and committed to delivering high-quality work from start to finish. I especially love my new smart thermostat—it’s so convenient to monitor and adjust it right from my phone. I highly recommend your business. Thank you from a very satisfied customer in Salisbury, Maryland!
Zach did an outstanding job! Professional, knowledgeable - went straight to work, excellent service! Very thankful I called Service Today! Everyone I talked to was professional! Well done!