Lavenburg Medical Group

Aug 2024

If I could give zero stars I would. The staff didn't book my appointment correctly so I had to inform the assistant I was actually there for contacts. She did the whole contact exam - got my prescription THEN informed me they don't take my insurance for contacts and told me I'd be leaving with a glasses prescription I didn't even need or want. So not only did I waste my time - I wasted my insurance coverage when I could have went elsewhere where my insurance is accepted ! Brought my daughter as well. The assistant huffed and puffed out of frustration the entire time she was trying to get my daughter's prescription right as if my daughter was annoying her. Both times the doctor is in the room for 2 seconds cracking bad jokes - guess that's why they get paid the big bucks ! NEVER will I return to this AWFUL practice.

May 2024

Today I had my exam with Dr. Bristow and staff. I want to thank them for the exemplary professionalism and attention to detail. They go above and beyond to deliver expert knowledgeable service. Their optometry department is always willing to help me with my glasses issues. Thank you all for your dedication

Apr 2024

Many wonderful people work here, with one exception.
Dr. Bristow......
Doctor was overwhelmed after waiting 50 minutes past the appointment time, she
came flying in and was downright rude, obnoxious,
condescending and could have cared less about any eye issues. When
addressing me she was very, very, very sarcastic. I would never recommend this person to examine a dog. Do yourself a favor and go
elsewhere and get the great treatment you deserve,
because you will not get it from her!! I'm still shocked about how unprofessional
she was and continued to be throughout this encounter.
She did not examine my eyes, I walked out in utter
disbelief....read full review