If I could give zero stars I would. The staff didn't book my appointment correctly so I had to inform the assistant I was actually there for contacts. She did the whole contact exam - got my prescription THEN informed me they don't take my insurance for contacts and told me I'd be leaving with a glasses prescription I didn't even need or want. So not only did I waste my time - I wasted my insurance coverage when I could have went elsewhere where my insurance is accepted ! Brought my daughter as well. The assistant huffed and puffed out of frustration the entire time she was trying to get my daughter's prescription right as if my daughter was annoying... read full review
March 2024
Dont bother going here. If you do, go to Dr. W. She at least cares about her patients.
January 2023
Did not have a good experience. During eye exam the technician said, "Your too young to have these vision problems." Like what kind of professionalism is that? & I did not know vision problems had a age limit??!?! I proceeded with my appointment & was told i can go home & decide whether i wanted to use my insurance for glasses or contacts. Came back 3 weeks later & was told the contacts that i came in with are not covered under my insurance & to get the contacts that are under my insurance i would have to schedule another eye exam which i will not be able to still use any eye insurance coverage. I ended up paying for my glasses & contacts... read full review
If I could give zero stars I would. The staff didn't book my appointment correctly so I had to inform the assistant I was actually there for contacts. She did the whole contact exam - got my prescription THEN informed me they don't take my insurance for contacts and told me I'd be leaving with a glasses prescription I didn't even need or want. So not only did I waste my time - I wasted my insurance coverage when I could have went elsewhere where my insurance is accepted ! Brought my daughter as well. The assistant huffed and puffed out of frustration the entire time she was trying to get my daughter's prescription right as if my daughter was annoying... read full review
Dont bother going here. If you do, go to Dr. W. She at least cares about her patients.
Did not have a good experience. During eye exam the technician said, "Your too young to have these vision problems." Like what kind of professionalism is that? & I did not know vision problems had a age limit??!?! I proceeded with my appointment & was told i can go home & decide whether i wanted to use my insurance for glasses or contacts. Came back 3 weeks later & was told the contacts that i came in with are not covered under my insurance & to get the contacts that are under my insurance i would have to schedule another eye exam which i will not be able to still use any eye insurance coverage. I ended up paying for my glasses & contacts... read full review