M&G Home Solutions

Nov 2022

I hate to pile on here, but all of these horridly negative reviews are spot on. This post office is absolutely miserable, all as it sits in the middle of the small, proud, happy little town of Damascus. I have lived here for 12 years and have made three visits to this post office - each time out of necessity, and each time leaving absolutely bewildered. The poor customer service starts with the first face you see when you enter (and I won't mention the name out of respect as most here have already mentioned it). I don't know who urinates in her Wheaties cereal daily, but she seems to take it out on every customer who walks through the door. My strategy has always been to walk in and kill her with kindness, but even that doesn't work. If you are still going to the USPS for stamps or other trivial things that can be done online, do yourself a favor and get online access. Recently, as the USPS has started to send a daily email notification to customers reflecting what mail will be delivered for the day, I have noticed that I never get the mail that was scanned and featured in the email. And i mean, NEVER get it. The only thing worse that lost mail is KNOWING what mail they've lost. Often times important. This Damascus location is pitiful, and they simply do not care.

Sep 2020

The best UPS Store I have visited. Kudos to Andy who runs the store 6-days a week, this man is extremely busy, but never fails to greet you with a smile, by your first name and provide excellent customer service.

Jan 2019

I have left three messages for the postmaster to return my call regarding my mail carrier who is terrible. The person who took my calls had limited command of English. My checks get lost, bills always make it., I get my neighbors' mail regularly,and it's Saturday at 5:06 PM and my husband just saw the carrier down the street. No accountability. My former carrier Tim retired and no one seems to care about the incompetence of his successor.