Great experience all around. They were very efficient. I was impressed with how quickly they got me through the new patient process and completed my eye exam. Also very helpful selecting glasses and adjusting them when I came back to ensure the perfect fit.
March 2024
I had a 5:00 PM appointment on 03/04, (this is crucial information because I forgot receptionist's name). From the moment I walked in until I left, I felt warmly welcomed. The receptionist was friendly, provided detailed explanations for all the paperwork, and had an overall welcoming demeanor. My examination and meeting with Dr. Cathell were thorough and efficient. Dr. Cathell's expertise put me at ease to ask questions. Later, June assisted me in choosing glasses within my budget, maintaining the theme of ensuring my comfort. This establishment deserves a perfect score of 10 out of 10!
January 2024
The customer service here is always very good and June was excellent! I appreciated her noticing me squirm as I waited for the other technician who was on a phonecall. I had a phone meeting approaching with my doctor in just a couple minutes so I was getting anxious. She was super friendly and she jumped in and got me set up for new lenses fast.
Great experience all around. They were very efficient. I was impressed with how quickly they got me through the new patient process and completed my eye exam. Also very helpful selecting glasses and adjusting them when I came back to ensure the perfect fit.
I had a 5:00 PM appointment on 03/04, (this is crucial information because I forgot receptionist's name). From the moment I walked in until I left, I felt warmly welcomed. The receptionist was friendly, provided detailed explanations for all the paperwork, and had an overall welcoming demeanor. My examination and meeting with Dr. Cathell were thorough and efficient. Dr. Cathell's expertise put me at ease to ask questions. Later, June assisted me in choosing glasses within my budget, maintaining the theme of ensuring my comfort. This establishment deserves a perfect score of 10 out of 10!
The customer service here is always very good and June was excellent! I appreciated her noticing me squirm as I waited for the other technician who was on a phonecall. I had a phone meeting approaching with my doctor in just a couple minutes so I was getting anxious. She was super friendly and she jumped in and got me set up for new lenses fast.