They fixed my old boiler with water pipe leaks and made the unit works again. Another company came first and told me that I need a new boiler for $85k and totally missed the leaked pipe. Second company came and found the problem with leak but doesn't do plumbing repairs. Logan was the 3rd company. The didn't find the leak until I told them what the 2nd guy found. Moral of the story: always get multiple quotes. There are so many companies are out there just like to push you to upgrade and throw away the old system. It didn't work for us as the house will be tear down in a few years.
December 2024
We had an issue where the unit was making a loud humming noise. Greg came in and inspected the unit and told me everything is normal. The noise was part of the defrost cycle for our unit. Straight forward and honest, didn't charge me a dime for the check up. Good service, he just recommended me to do my maintenance. Now, I know who I will be calling when that comes!
November 2024
the support came and helped us professionally diagnosis the issue and solution for how to properly use the heater due to my misunderstand of using the heat system. Nice and professional guy.
They fixed my old boiler with water pipe leaks and made the unit works again. Another company came first and told me that I need a new boiler for $85k and totally missed the leaked pipe. Second company came and found the problem with leak but doesn't do plumbing repairs. Logan was the 3rd company. The didn't find the leak until I told them what the 2nd guy found. Moral of the story: always get multiple quotes. There are so many companies are out there just like to push you to upgrade and throw away the old system. It didn't work for us as the house will be tear down in a few years.
We had an issue where the unit was making a loud humming noise. Greg came in and inspected the unit and told me everything is normal. The noise was part of the defrost cycle for our unit. Straight forward and honest, didn't charge me a dime for the check up. Good service, he just recommended me to do my maintenance. Now, I know who I will be calling when that comes!
the support came and helped us professionally diagnosis the issue and solution for how to properly use the heater due to my misunderstand of using the heat system. Nice and professional guy.