About America's Best Contacts & Eyeglasses
America's Best Contacts & Eyeglasses provides a pleasant and helpful customer experience. The staff, including the friendly, patient, and knowledgeable employees, are praised for their assistance. The receptionist and optometrist are noted for their excellent service, and the checkout process is smooth, even for new employees. The business is also commended for its convenient shipping options and virtual doctor explanations. The recently added reviews highlight the positive atmosphere and outstanding customer service at this location. Customers have been assisted by knowledgeable and professional employees, such as Ethan, Alpha, Tierra, Eric, Kaila, Kailia, Eric, and Noah, who have provided personalized care and education on various eyewear options. The reviews also mention Cynthia, the expert optometrist, who conducts thorough eye exams and ensures that every patient feels comfortable and well-informed.
The only reason I gave them 4stars..Is because it wasn't explained to me that the doctor/ exam was virtual. The customer service was amazing!! However this one thing would've made a big difference. My preference is in person care. Overall a great experience with the staff..
I visited this America's Best in clinton for the first time in December and found out I needed to renew my prescription per my Representative Amani..who was so kind as to try to get me an appointment same day. Unfortunately she couldn't so I scheduled it for today and it was a extremely smooth and great experience. I also saw Winter during the first part of my eye exam she was extremely friendly and knowledgeable. Afterwards Amani helped me thru the second part of my experience to meeting with the doctor and actually buying my glasses. She was also extremely friendly, helpful..knowledgeable, and it really made my experience easy..I will definitely be returning for future...read full review
They were extremely nice at this location. My second pair of glasses was misplaced and the technician made sure he found them for me and had even placed an order to have them remade but he luckily found them by the next day. My daughter said they called to tell me the glasses came in, but that was after the technician had already called me personally to tell me he found them & I picked them up. And the store manager, Ethan.. I believe, was so nice. The whole experience was great. And I love my glasses! I ordered trial contacts as well, but my allergies have prevented me from even testing them out. But the staff at this location are doing an amazing job! By far my favorite...read full review