From Columbia Family Eye Care
Columbia Family Eye Care is a full service eye and vision care provider, accepting both eye emergencies as well as scheduled appointments. Patients throughout the Clarksville area come to Columbia Family Eye Care because they know they will receive the personal attention and professional care that is our foundation. Dr. Hess and our team are dedicated to keeping our patients comfortable and well-informed at all times. At Columbia Family Eye Care, we will explain every exam and procedure and answer all of our patients' questions. Additionally, at Columbia Family Eye Care, we offer vision financing options and will work with vision insurance providers to ensure good eye health and vision care for all of our patients.
Google: 4/5 
Facebook: 4.6/5
Columbia Family Eye Care is a highly regarded eye care practice that provides exceptional service and personalized attention to its patients. The practice is staffed by a team of experienced and knowledgeable doctors, including Dr. Hess and Dr. Carly Ward, who are praised for their expertise and dedication. Patients have reported positive experiences with the practice, particularly with Dr. Carly Ward. One patient who was diagnosed with Uveitis was extremely impressed with the thorough examinations and the time Dr. Ward took to ensure proper treatment and follow-up care. The patient felt that Dr. Ward genuinely cared about their condition and made them feel well-cared for. Another patient, who had a sudden eye emergency, also had a positive experience with Dr. Hess, who showed concern and went above and beyond to help the patient. However, during a subsequent visit, the patient felt that Dr. Hess became defensive and unhelpful when the patient asked additional questions about the condition and treatment plan. Despite this isolated incident, the overall feedback for Columbia Family Eye Care is overwhelmingly positive. Patients have commended the practice for its outstanding service, with one patient describing the staff as "really nice and very likable." The practice has also been praised for its efficiency, with one patient reporting that they were "fixed up and out the door in no time" after an incident with their glasses.