Always great service very clean establishment. Technicians are very thorough and efficient. I love coming here for my pamper time came today with my daughter and granddaughter we had a great experience. I highly recommend this establishment.
August 2021
I came with a clear picture of what I wanted but left with something else. When I politely brought it to the techs attention, I was told "it's okay, not important". She also cut me, more than once while preoccupied w/ the other techs. To top it off I was overcharged for the service I received. I still paid and even left a (smaller than usual) tip. I'm hoping this was a one off and not a common occurrence.
November 2020
I visit Kim's every 2 weeks. Jessica is my nail technician and we have a great rapport. I will continue to go back because of the customer service. Also, she does the best eyelash extensions on this side of the Bay Bridge.
Always great service very clean establishment. Technicians are very thorough and efficient. I love coming here for my pamper time came today with my daughter and granddaughter we had a great experience. I highly recommend this establishment.
I came with a clear picture of what I wanted but left with something else. When I politely brought it to the techs attention, I was told "it's okay, not important". She also cut me, more than once while preoccupied w/ the other techs. To top it off I was overcharged for the service I received. I still paid and even left a (smaller than usual) tip. I'm hoping this was a one off and not a common occurrence.
I visit Kim's every 2 weeks. Jessica is my nail technician and we have a great rapport. I will continue to go back because of the customer service. Also, she does the best eyelash extensions on this side of the Bay Bridge.