I took 3 dresses that were stained with soda, a 2 litter bottle exploded on them in to be cleaned and pressed. The dresses while cleaned , does not look as if they were pressed. I even left them again to be pressed and they pretty much look the same. I'm usually satisfied with the service here, but wasn't very happy today.
March 2024
Erika was amazingly awesome and provided excellent customer service that I'd never received coming to Zips. She changed my ragged card and told me i have items from 2023 that I totally forgot about. She didn't only tell me but she retrieved them for me. Kudos to you Erika!!
November 2023
Great customer service. Really should reconsiderAlterations hours, because 8am to 1230pm is not realistic for those of us who work. It also doesn't help that Alterations aren't avaliable on Saturday. I had to take business elsewhere. It currently 12:38pm on Monday and Alterations gone for the day.
I took 3 dresses that were stained with soda, a 2 litter bottle exploded on them in to be cleaned and pressed. The dresses while cleaned , does not look as if they were pressed. I even left them again to be pressed and they pretty much look the same. I'm usually satisfied with the service here, but wasn't very happy today.
Erika was amazingly awesome and provided excellent customer service that I'd never received coming to Zips. She changed my ragged card and told me i have items from 2023 that I totally forgot about. She didn't only tell me but she retrieved them for me.
Kudos to you Erika!!
Great customer service. Really should reconsiderAlterations hours, because 8am to 1230pm is not realistic for those of us who work. It also doesn't help that Alterations aren't avaliable on Saturday. I had to take business elsewhere. It currently 12:38pm on Monday and Alterations gone for the day.