About Boonsboro Veterinary Hospital
Boonsboro Veterinary Hospital is known for its friendly and courteous staff, offering great customer service at reasonable rates. Many clients appreciate the genuine care the team shows towards animals. Long-time clients express their satisfaction, highlighting decades of excellent care for their pets. The veterinary team is recognized for their compassion, with one client recounting a heartfelt experience during a critical moment with their dog. However, there have been some concerns regarding communication, especially during initial visits when clients were not allowed inside due to staffing issues. This lack of upfront communication led to frustration for some clients, who wished they had been informed beforehand to seek alternative options. Despite this, many reviews reflect a positive experience, with pets returning happy and well-cared for after their visits. Overall, Boonsboro Veterinary Hospital is highly recommended for its commitment to animal welfare and the compassionate care provided by its staff. The dedication to their patients, both furry and human, stands out, making the hospital a trusted choice for pet owners seeking veterinary care.
The reason why I take my pets to Boonsboro Veterinarian Hospital is because, unlike a lot of Vet's in WV (where I live), they don't make you sit around all day waiting to get your pet examined, they'll fit you in, and check out your pet, and let you know if it's a serious problem, or not.
They seem to be professional, and a valid Veterinarians, at Boonsboro Veterinarian Hospital, both times that I've used them I've been Pleased with them.
Drove an hour to get here for our first initial visit to be told I could not go in. I'm supposed to let complete strangers treat my babies without me there to observe. They should have told me this over the phone instead of surprising me with this. I would have went elsewhere.I understand and sympathise with their sick staff member and wish the best for her.. But I garunetee that if it was their human babies they'd feel the same as I do.They should have said this upfront and I would have found another vet. If this wasn't an urgency I would have left.Can't say anything about their treatments or abilities to heal. But their lack of communication needs a vast improvementThey...read full review
This was my first visit there at boonsboro veterinarian I took my two little twin chihuahuas dogs and they the dogs were happy when they came back out to their car the nurse is there they seem very very nice and they explained everything to us so I would give him a five-star and I do thank them for caring about the animals that they care for thank you a boonsboro veterinarian May hosler