Bottom line: Air Doctor is a high-performing company you can call to have your HVAC issue diagnosed and repaired promptly, professionally, thoroughly, and at a fair price. Ken & Scott were very responsive; initial call was a Tuesday afternoon and they had a tech onsite the next day (Wednesday), who was trained & equipped to perform a leak test due to our central AC unit freezing up. The system was back up & running by noon the following Friday. The initial test (without nitrogen) quickly showed a leak at the copper pipes where they enter the coil unit. Ken was able to get us a soft copy quote the same day for parts & labor; they researched the unit warranty... read full review
August 2023
Dispatcher kept me informed that technician was delayed but was earlier than projected time.Technician was very thorough and explained everything in simple terms.Service: HVAC system maintenance
October 2022
Air Doctor did a great job from the first phone call. And throughout the installation day. The unit that we had installed replaced a heat pump that was from the 1980's. The unit has performed beyond my expectations. Standing near my outdoor unit I can hear my neighbors unit over mine. The combination of the heat pump and the wifi thermostat has cut my electric bill in half. One of the best purchases you could make for your house. The outdoor unit is a side loaded unit 3 ton. Variable outdoor and indoor units.Services: Installation
Bottom line: Air Doctor is a high-performing company you can call to have your HVAC issue diagnosed and repaired promptly, professionally, thoroughly, and at a fair price. Ken & Scott were very responsive; initial call was a Tuesday afternoon and they had a tech onsite the next day (Wednesday), who was trained & equipped to perform a leak test due to our central AC unit freezing up. The system was back up & running by noon the following Friday. The initial test (without nitrogen) quickly showed a leak at the copper pipes where they enter the coil unit. Ken was able to get us a soft copy quote the same day for parts & labor; they researched the unit warranty... read full review
Dispatcher kept me informed that technician was delayed but was earlier than projected time.Technician was very thorough and explained everything in simple terms.Service: HVAC system maintenance
Air Doctor did a great job from the first phone call. And throughout the installation day. The unit that we had installed replaced a heat pump that was from the 1980's. The unit has performed beyond my expectations. Standing near my outdoor unit I can hear my neighbors unit over mine. The combination of the heat pump and the wifi thermostat has cut my electric bill in half. One of the best purchases you could make for your house. The outdoor unit is a side loaded unit 3 ton. Variable outdoor and indoor units.Services: Installation