Advantage Wrecker and Roadside Assistance

Dec 2023

I got a flat tire on the way from work in DC to get kid from school near Olney MD. I called my insurance for a tow (or spare tire change) and they routed me to Advantage. I was in a bit of a panic because years ago when my previous car broke down, the tow company we were sent took 3 hours! I called advantage for an ETA, and they could detect the panic in my voice that my kids would be left unattended. They had the repair vehicle to me in 30 min and my kid was safe in the office when I got there ( not too late!)They totally saved the day!

Jun 2023

Love these guys! I waited hours for my insurance company to send roadside assistance. When I called Advantage, they came immediately. They even arrived half an hour earlier than the estimated time they had given me!Then when we realized my parking garage didn’t have the 8 foot clearance I had been told it had, Gary the tow truck driver just grabbed his gear and went to see if he could fix my car on the spot.My son and I had already tried jumping the Toyota battery - with no luck. So I thought it was the starter. But Gary got the jump to work AND took the time to show me why my jump DIDN’T work.Fun fact - we had used a BMW to jump the Toyota. Turns out the plus/minus...read full review

Jun 2023

My car needed a tow, my insurance company arranged for Advantage Wrecker & Roadside Assistance to come to my location during Annapolis Friday rush hour. Much like FedEx or Uber, the company sent a link to track the driver’s location. Unfortunately it never displayed anything, not sure whether it was my connection, data rates or software issues. Great idea if it had worked.The operator and driver of the tow truck, Gary, was surprisingly punctual given traffic on a Friday afternoon, and arrived within the stated time. He very efficiently hitched up my car to the truck, including literally building a towing trailer or dolly under the rear wheels as he explained the process....read full review