Pro Desk at The Home Depot

Nov 2024

Went in to grab a few items that I needed and decided to grab a Coke Zero. While I was walking out I decided to give it a taste because the last coke I purchased tasted flat. Yes, it tasted flat again, so I went in to get a refund or exchange and the Manager on duty would not exchange or refund because I have already open the bottle. I tried to explain to him that it tasted flat and this is the 2nd time this happen to me. He still would not refund my money or let me exchange for another drink. Today is Nov 22 and the drink expire Dec 23. DO better Home Depot! Stop putting out drinks that are about to expire and expect people to enjoy them!! I'm saving you from wasting $3 on some flat soda. Customer service was helpless.

Jun 2024

Outdoor Garden Center decline. High prices, poor quality and care. Seems like the place where plants come to die if not purchased soon after delivery! Plants don't look to be watered adequately or correctly. They are stuffed into shelving often located in places that are not suitable. So if you decide to risk it you end up buying a plant that is both over priced and stressed. Even some of the people working that area comment that they wouldn't buy a lot of the plants because of this. Guess that raises questions about why they don't do anything to improve it. But really just seems like very poor management. I've shopped here for several years and a number of times this planting season. It is pretty much the same poor quality and care. This is combined with the jacked up prices. I'm not going to bother anymore and wouldn't recommend.

May 2024

Needed to duplicate some keys. After talking to their staff, they led me to this self service machine. After touch the screen button, inserted key into the upper slot. After scanning, the screen showed a few pattern designs from $3.97 to $6. The duplicate was made and delivered to the lower slot within one minute. Then went to self checkout and paid. The whole purchase was much faster than expected!