This is the first review I have ever written in my life but the customer service here was so outrageously rude and unprofessional I had to comment. I am a health care professional and will never under any circumstances recommend going here. If I could do zero stars I would
June 2022
The self check-in system was the only choice to get signed in, and the system says you can wait anywhere and we will text you. Nothing happened for an hour and it seems all people in the waiting room have been waiting. No one was in the check in area to answer questions. The system also doesn't send an initial text to say you are in line. Finally someone shows up and says the system is down and says we are rebooting the system and we will get to you (when we get to you).
April 2022
After dealing with rude and unprofessional staff at Friendship Heights LabCorp location, had a much better experience at their Fernwood location.
This is the first review I have ever written in my life but the customer service here was so outrageously rude and unprofessional I had to comment. I am a health care professional and will never under any circumstances recommend going here. If I could do zero stars I would
The self check-in system was the only choice to get signed in, and the system says you can wait anywhere and we will text you. Nothing happened for an hour and it seems all people in the waiting room have been waiting. No one was in the check in area to answer questions. The system also doesn't send an initial text to say you are in line. Finally someone shows up and says the system is down and says we are rebooting the system and we will get to you (when we get to you).
After dealing with rude and unprofessional staff at Friendship Heights LabCorp location, had a much better experience at their Fernwood location.