Reviews for Clinical Pathology Labs Inc
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Monday: 7:30 AM - 4:30 PM
Tuesday: 7:30 AM - 4:30 PM
Wednesday: 7:30 AM - 4:30 PM
Thursday: 7:30 AM - 4:30 PM
Friday: 7:30 AM - 4:30 PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards gender-neutral restrooms
This is the first review I have ever written in my life but the customer service here was so outrageously rude and unprofessional I had to comment. I am a health care professional and will never under any circumstances recommend going here. If I could do zero stars I would
The self check-in system was the only choice to get signed in, and the system says you can wait anywhere and we will text you. Nothing happened for an hour and it seems all people in the waiting room have been waiting. No one was in the check in area to answer questions. The system also doesn't send an initial text to say you are in line. Finally someone shows up and says the system is down and says we are rebooting the system and we will get to you (when we get to you).
The facility was clean. The process was mystifying. I was a walk-in. Neither my doctor nor the Lab Corp materials I saw indicated one could make an appointment. I needed only to provide a blood sample for my endocrinologist. The waiting area showed a list of persons, some of whom had appointments, others of whom were walk-ins. I was called well before many on the list. I have no idea why. There were also mystifying examples of people being called and then others going in more quickly. We're they ones with appointments? Who knows? The person at the desk was not particularly communicative. She also asked questions answered in the intake process entered electronically and, in one instance, seemed to lead one older lady to give up and leave. If I need to go to Lab Corp again I'll try a different location.