Reviews for Caldwell CPAs

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Jun 2023
RUN! Horrible experience with Caldwell. A short list:1. They misspelled my and my husbands names over a half dozen times (and different ways each time, so it wasn't "automated" just consistent lack of attention to detail2. I got fined hundreds of dollars due to their negligence in addressing notices in a timely manner, including a letter stating the sum was going to be sent to collections due to non-responsiveness.We paid almost $3k and our 2022 taxes still haven't been accepted, and I am still fielding notice after notice dealing with the issues Caldwell caused but refused to address properly. I reached out for a refund, and they went from incompetent, to just silent...read full review
Oct 2022
The Virginia Beach office is unresponsive, careless, lacking a sense of urgency. Huge mistake getting this company involved on my family's finances. I can't decide if they have no idea what they're doing or if they're downright shady. In February or March of this year, we paid $700 to have them look into a major discrepancy with our taxes. We had paid the IRS more than 4 years worth of income tax, yet we still have a couple years worth of a balance. Plus, hundreds in excessive fees and interest were being added to the balance each month. We asked our CPA to look into it, paid $700 and he remained unresponsive for 3 months so we just showed up in his office. It was clear...read full review
Oct 2022
I used to work at another CPA firm. The owner of that CPA firm sold his practice to William Caldwell. It was a huge mistake for him to sell it to him. William Caldwell was extremely rude to employees. For example, because of the severe weather, I was not able to work at home for one day because the internet was down. The next day, William Caldwell yelled at me and said that I stole his money by not working. Within several months after the sale, almost all my colleagues from that firm left Caldwell Company. Therefore, if you are a CPA firm owner, do not sell your firm to Caldwell Company. Moreover, when I was at Caldwell Company, we were not paid for overtime during the...read full review