Village Pediatrics

Sep 2022

When our daughter was first born, this was a great pediatrician to take her to. Dr. Morgan-Cooper and the nurse practitioner (I don't remember her name, and she has since left the office) were extremely accessible and approachable.However, over the last two years, our experience has gotten awful. The receptionist is super-nasty, does not listen to your concerns, and gives the most ridiculous, unsolicited fake tele-health advice ever. If you have a child who is never sick, doesn't have allergies, never gets an ear infection or a runny nose, and ONLY needs a doctor for scheduled visits, and you are not concerned about how you or your child is cared for, you might be in...read full review

Sep 2022

The receptionist was rude and spoke over me repeatedly when I called to schedule my child's first appointment. Next, she asked me if I would be vaccinating my child. I replied, no, not now, because... again, she shouted over me to say we don't see children who aren't vaccinated. In fact, I was trying to let her know that he is up to date on his scheduled vaccines, so this is not necessary at this time. Then she instructed me to email his vaccination record to her (unencrypted, by the way). After concluding the condescending conversation, she asked me if I had contacted my insurance company to have the doctor's name added. I replied that I had already done so. I had to...read full review

Sep 2021

We loved Dr. Morgan-Cooper when we were in appointments with her and the nurses who were always very friendly. But the practice is sorely lacking and very frustrating whenever you need something outside of an appointment. In addition, the scheduler was constantly trying to push us into seeing a PA for my son's regular visits. (Last-minute or emergency appointments I can understand, but this made no sense when we wanted to schedule a 3 year wellness checkup months in advance.) We rarely called in after hours, but one occasion that we did, the after hours line forwarded to a podiatrist's office and there was no way to reach a doctor. Once when my son was sick and running...read full review