Reviews for Sears Carpet Cleaning & Air Duct Cleaning

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Aug 2024
Don't believe their advertisements. The vent cleaning advertisement states $99-$200 to clean vents and returns. Included is a "free" AC/Furnace inspection. At time of appointement , I stated I only wanted vents cleaned not the AC/Furnace. Technian stated he was required to look at the furnace before he could do the job. I looked at air handler fan and the coils with him. There was a thin layer of grim build-up that was not loose on the air handler. The walls of the furnace were clear. I was told they could not clean the vents unless I also cleaned the furnace/air handler at cost of an additional $1,000. I asked them to honor the ad and just clean the vents, they called a supervisor. who also refused to just clean vents. DO NOT leave these inspectors unattended, they will tell you anything. See for yourself and decide if this is worth it. Don't be fooled, tell them to leave if they don't honor the advertised price and don't sign an agreement for additional services not needed.
Aug 2024
What a horrible experience. No clue what they were doing. Rip the paint off my wall when trying to take off the vent cover. Droppped this big tank on my floor. They should be put out of business.
Jun 2024
4 scheduled appointments and my vents still haven't been cleaned. I originally scheduled back in May and asked in the notes section for a late appointment because I dont get home until 3pm. The tech called at 11am and said he was 20 minutes away. So I reschedule again the following week and leave work 3 hours early, get home, the tech says he's on his way, never shows. The 3rd time I scheduled an appointment for my off day. Sears calls at 5pm and tells me the tech had an emergency so they can't make it. Scheduled a 4th time which was the very next week on my off day again and Sears calls at 9:30am and says the tech had another emergency. I understand stuff happens but...read full review

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From Sears Carpet Cleaning & Air Duct Cleaning

Locally owned and operated, Sears carpet, upholstery, tile and hardwood floor cleaning, and air duct experts can help you create a healthier, fresher, and cleaner environment to live, work and play. Our germ killing, whole home disinfectant service can be added to any service—a hand-held fogger applies fine mist of EPA-registered disinfectant, killing most germs within 10 minutes. Sears is the only 5 Star American Pet Association approved carpet, air duct and upholstery cleaning company in the country. Call or click to schedule your appointment and our professionally trained technicians will brighten your carpet and upholstery, clean your grout and tiles, remove dust from the air ducts and lint from your dryer’s exhaust.