About Planned Parenthood - Baltimore City Health Center
The Planned Parenthood - Baltimore City Health Center provides exceptional medical care and treatment. The staff, including security, front desk, nurses, and practitioners, ensure patients feel comfortable and receive proper care. Patients have reported feeling at ease and welcomed by the staff, who demonstrate excellent bedside manner. The health center offers a supportive and caring environment for patients seeking medical care and treatment. Patients have praised the staff, including Lizzy, Tyesha, and the ultrasound tech Raine, for their kindness, patience, and thoroughness. The staff has gone above and beyond to answer all questions and provide information, even regarding insurance coverage. Patients have expressed their appreciation for the staff's dedication and the overall positive experience they have had at the health center.
Overall, the care I received was exceptional. The staff was so incredibly kind patient accommodating educating and overall I cannot commend them enough. I was there overall for seven hours, and I do believe that the wait time was absolutely ridiculous. I heard from the nurses that none of them had taken breaks that day. None of them had taken a lunch and essentially they had been working all day. I do believe that the staff is overworked as well as patients are overbooked. I believe I overheard them saying that there were 27 patients that day all receiving the same procedure and again I just believe that at that point Planned Parenthood is prioritizing quantity over quality....read full review
I was had the most phenomenal experience. From the front desk to the Medical Assistants to the registered nurses to the Doctor that does the procedures. They all were so understanding , very thorough with explaining the procedure and aftercare ,very emphatic mentally and comforting physically . If I could give this place 100 stars of excellent service I would . This place truly cares. T
I had a wonderful experience during my appointment. Every single staff member was very polite, compassionate, non-judgmental, and overall comforting. The Dr. was wonderful as well. Very nice and professional. The beautiful employee with black hair and blonde highlights was so sweet and so comforting! I am so glad she was able to assist during my procedure . She was so sweet and really helped ease my anxiety. Everyone was so pleasant. Thank you Planned Parenthood for taking care of my needs.
Highly recommend.