Interior Design in Baltimore

“Jay is an awesome designer! Easy to work with so helpful helping one to find their own unique style.“

“Used Carpet Works to replace a stair runner in the townhouse I purchased. I worked with Liz Grimm who supported me through the decision making process and remained customer focused throughout. She understood my esthetic and suggested countless options, sending me suggestions by email or samples by courier/mail. She also respected my budget and never tried to up-sell me. The stair runner was installed with professionalism and I am very happy with the outcome. I would recommend Carpet Works without hesitation.“

“This is an updated review:My initial review of May 2022 was a single star. We had hired Byrd to convert a three-season sunroom into a four-season room/family space. At the time, the project manager (PM) assigned to our case left a lot to be desired in terms of communication, quality control, and scheduling. Often, the PM would schedule X-person/job at our house, and so we'd take the day off only for noone to show. The drywall work was wavy and dimpled - everywhere. The list goes on.The "build" portion of our project a really terrible experience overall, and at the end is when I left my initial, scathing review.However, soon after the project, the Byrd folks reached out to apologize and say the PM had been let go. We were then put in touch with a new PM (Jason) to do a walk through/quality check. He was great - responsive and professional.Jason offered to have the issues fixed then, or within their 1 year warranty period - our call. We opted to wait closer to the 1 year mark because we were ready to have our space back after months of contractors being in and out. We also figured it would allow time for the space to settle so they could take care of everything in one swing.In Jan/Feb, we touched base with Jason again to address the items of concern. He wasted no time in coming out to assess what needed work, generating a punch list, and scheduling a team to come out to complete everything in two days.Based on my experience with the past PM, I was VERY skeptical of Jason's promise to have the work done in two days. The past PM would say X-job would take two days, but it'd often go two weeks.Wouldn't you know - it took two days. Just like he promised. And it looks great. The walls don't look puckered/popcorned/wavy/all the above anymore. The team who worked here was fabulous, covered our flooring and furniture before starting, and cleaned up well after they finished.So with all of that said - I amend my review from one to four-stars.Our initial experience with the old PM was a solid one-star, but this recent experience was 100% five-stars - so that is why I went with four. Had the initial experience been like our recent, it would have been a resounding five-stars all around.It's also worth mentioning that Byrd acknowledged the issues from our project, took accountability, and then took action to set things right. It is a reflection of their integrity and desire to do well by their client & client's home - which is why I am confident the problems we had would not be repeated for future clients and I can comfortably recommend them.“