Floodbusters Basements

Sep 2022

I called them about a botched job that was done with the previous owner of my house. They came out right away, saw the problem and fixed it within a week. I was expecting it to be difficult, but they honored the 15 year warranty and did an excellent job. I was very surprised after my dealings with other businesses in the area, and businesses in general with warranties.

Oct 2021

I have been dealing with Floodbusters for years. Very relilable and help me out all the time. Very friendly office personnel. They also honored their contracts and I have them come out every six months to clean the wells and make sure everything is working properly.Service: Plumbing fixture installation

Aug 2021

I am a Realtor, and needed help with a listing that had some water damage discovered in the basement, which HAD to be fixed on a tight deadline or the deal would fall apart. I was freaked out about the drama that this could entail. First I called another company, who said it would be 2 weeks before they could even come out and look. Then I was recommended by another agent to use Floodbusters - he said they are fast and competent, and their prices are much better than other companies. He was RIGHT. Wanda heard my plea that we needed someone right away, and sent a worker out that same day to survey the issues. Mike was timely and knowledgeable. He pointed out issues and make logical conclusions about them. It started to rain hard while he was there, and we got to watch his theories play themselves out in real time - it was like God wanted us to have assurities that we were heading on the right path with the fixes. The team moved other projects around and started that very same week on ours. Due to supply issues (thanks to Covid) they couldn't get all the PVC piping they needed and had to spend the whole Friday morning searching for supplies, so they didn't finish at the time they said they would, but I was just so grateful that they were working with us so diligently to help our sale close on time. The key broke off in the lock to the lower level access door, and Charles, the project manager, replaced that without being asked! Charles and Wanda (who scheduled the project and helped me on the phone) had great follow up and truly demonstrated a care for our needs. This was a stellar experience for me, and a real answer to prayer on what could have been a disastrous experience for me as a Realtor, and for my seller. I would use them again AND recommend them to anyone!