CityPets Veterinary Care & Wellness

CityPets Veterinary Care & Wellness is recognized for its kind and considerate staff, who deliver exceptional care to their animal patients. The front desk reception is especially noted for their eagerness to help and for following up with clients during recovery. Dr. Shook is highlighted for her kindness and thoroughness, successfully calming even the most sassy of cats. The staff's understanding and empathetic approach to clients' personal adversities, such as physical illness and financial difficulties, is highly appreciated. They are praised for going above and beyond to ensure the well-being of both furry patients and their owners. CityPets is highly recommended for their efficient, understanding, and knowledgeable care, particularly during challenging times like a pet's final illness. Recent reviews emphasize Dr. Shook's wonderful care, noting her ability to manage complex health issues like hyperthyroidism and kidney disease. Additionally, the staff's patience and kindness towards anxious pets, like Norbert, reinforce the practice's dedication to all clients. The front desk team has gone above and beyond, providing comfort and support to those facing personal challenges, demonstrating remarkable empathy and understanding in customer service.