About Charm City Optical
Charm City Optical is a neighborhood business that offers a wide selection of designer eyeglasses. Customers praise the store's layaway option, allowing them to purchase their desired frames. The store is known for its quick service, with many customers experiencing minimal wait times. While some customers have noted the presence of an escort who assists with browsing, others appreciate this added security measure. The staff at Charm City Optical are highly regarded for their patience and expertise. Customers have specifically commended Amanda and Lana for their exceptional customer service. Amanda is noted for her knowledge and friendliness, making the process of selecting frames enjoyable. Customers have shared their positive experiences, highlighting the professional and welcoming atmosphere created by the front desk staff. Overall, Charm City Optical is considered a reliable choice for eye care and eyewear purchases, with many recommending it for quality service and great glasses.
Charm City Optical offers a wide variety of designer frames and amazing turnaround time. I worked with Lana. It is apparent she loves eyewear and takes pride in helping her customers. Thanks Lana!
Smooth easy experience picking out glasses for my daughter. Only downside was they never called to say they were ready. So I waited 6 weeks (they said it may take that long) to call and inquire about them and they said they were ready a month ago and that they called and left a voicemail however I checked and they definitely did not call. I should not have had to wait that long but now that my daughter has them, they are working out for her.