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Reviews for At Your Service Heating and Cooling LLC
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At Your Service Heating and Cooling LLC
6801 Eastern Ave # 209, Baltimore
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6801 Eastern Ave # 209, Baltimore
Directions Call Suggest an Edit
The technician Tim is amazing!!! Very knowledgeable, great customer service, timely, and was able to answer all of my questions. Thanks Tim for your professional service and expertise!!!!!
Update: it’s been a few weeks now and our HVAC is running great! the entire crew was organized and polite. everything went well and i want to shout out the technicians who had to work in the blistering sun on our patio all morning. they worked so hard and did an amazing job. thank you AYS!
Tim stopped by at the time he said he would, was professional and courteous throughout the diagnostics, and presented us with a range of options to fix our issue. Glad we called AYS!
Fantastic communication, friendly and knowledgeable service techs! I called at 9pm on a Wednesday when my AC stopped working and I spoke to a live person who got me on the schedule for the next morning. They were here before 10, and I got a text with location tracking and the name and some info about Jason, my tech. He was thorough and conscientious, putting on shoe covers, asking if I wanted him to mask, and asking if it was ok to enter my basement before doing so. He found the issue and presented me with all of my options. I chose the one that worked for me, and he and Chris, the other tech, got to work right away. They even fixed an additional issue I was having with... read full review