I have alway had great experiences with everyone at both offices Arbutus and Glen Burnie, staff is always friendly and knowledgeable. They both keep me update on sales and promotions. I love that I go in and sometimes u get an unexpected promotion like an upgrade for the day, I guess that comes from the bosses but still a nice perk. Thanks for always thinking of the customer.
May 2024
I was worried about them moving to the new location, I still don’t like that they are over near the Walmart and the parking lot is a little sketchy. This new place is so beautiful inside. They’ve upgraded some of the higher beds and the interior is so nice. As always, the girls up front are super nice and very helpful when you have questions or steering you in the right direction for new lotions. And they never push to get more money from you. I went in today to unfreeze my account and I actually downgraded and Debbie (I think that’s her name) the manager didn’t give me a hard time or make me feel bad for going down a level, she helped me with everything and helped... read full review
July 2023
Went in today to restart my membership. I opt to freeze it. All thought I was a little disappointed to hear you can only use your tan dollars starting on the 1st of the month, meaning you can't use them by starting in the middle of the month and have it prorated ( if that makes sense) I mean I pay that m9ney in there every m9nth I should be able to use it when I see fit. . But the young lady waited on me was so very out of her way nice and helpful. I actually couldn't feel negative in any manner. My thoughts when I got in the car were wow what a smart thing they did when they hired her!!! Her name was Tiffany W. By far the best employee I've ever encountered... read full review
I have alway had great experiences with everyone at both offices Arbutus and Glen Burnie, staff is always friendly and knowledgeable. They both keep me update on sales and promotions. I love that I go in and sometimes u get an unexpected promotion like an upgrade for the day, I guess that comes from the bosses but still a nice perk. Thanks for always thinking of the customer.
I was worried about them moving to the new location, I still don’t like that they are over near the Walmart and the parking lot is a little sketchy. This new place is so beautiful inside. They’ve upgraded some of the higher beds and the interior is so nice. As always, the girls up front are super nice and very helpful when you have questions or steering you in the right direction for new lotions. And they never push to get more money from you. I went in today to unfreeze my account and I actually downgraded and Debbie (I think that’s her name) the manager didn’t give me a hard time or make me feel bad for going down a level, she helped me with everything and helped... read full review
Went in today to restart my membership. I opt to freeze it. All thought I was a little disappointed to hear you can only use your tan dollars starting on the 1st of the month, meaning you can't use them by starting in the middle of the month and have it prorated ( if that makes sense) I mean I pay that m9ney in there every m9nth I should be able to use it when I see fit. . But the young lady waited on me was so very out of her way nice and helpful. I actually couldn't feel negative in any manner. My thoughts when I got in the car were wow what a smart thing they did when they hired her!!! Her name was Tiffany W. By far the best employee I've ever encountered... read full review