“The office staff was welcoming and friendly. The wait time was a little longer than expected, but I received a sincere apology. When I was seen by the doctor, my exam was thorough and all my questions were answered.“
“Appointments are usually hard to get with Dr. Kurgansky but I managed to get an appointment someone had to change. The staff was very friendly and although Dr. Kurgansky was unable to help with my problem, he suggested the type of doctor (turned out to be an Oral Surgeon) that could help. I was pleased with the overall kindness of him and his staff. I had been to about five different types of doctors before he was able to direct me in the right direction.“
“I am giving this review for a same day visit (outside scheduled annual exam) with Geneva Acuff, NP. She was welcoming and pleasant. She diagnosed a concerning skin spot quickly and treated it quickly. It's too bad, reviews from 2020 & 2021 are still posted - mostly 1 star (and during the difficult period of COVID) and also 2022. Mostly about seeing a PA instead of a doctor. Wake up people, EVERY medical practice involves NPs and PAs. I am a former BSN (college educated nurse) and I respect the these medically trained individuals. A MD doesn't have to do every annual or semi-annual skin check. I found the receptionist staff to be responsive. But, if you don't get the reaction or 'welcome' you expect, then be the sunshine and say hello to them first - you will get acknowledged. And for billing issues, why taint reviews with one star when you mention the practitioner as awesome within the review. Go higher in the practice to resolve your issue - corporate takeovers are more impersonal, but be a problem solver. I'm happy to be in this practice after my former practitioner left another group. (And in the former group, people had to wait for one office staff person to process check-ins and check-outs).“