About R F Appliance
R F Appliance is a highly recommended business for appliance repair services. They provide efficient and effective solutions for appliance issues, exemplified by their quick response to a customer whose dryer stopped producing heat. The company was able to diagnose the problem, order parts, and fix the appliance within a few days. Technicians, including Dennis, are praised for their professionalism, care for their tools and work environment, and high level of skill. They work efficiently and effectively, similar to professional athletes. In addition to repair services, R F Appliance also handles warranty part exchanges for various appliance brands. Their technicians are experienced, knowledgeable, and efficient. Dennis has recently replaced the water line in a customer's refrigerator and was noted for being neat, tidy, and quick. R F Appliance has a history of providing great service, with polite and competent technicians. They have gone the extra mile to give customers advice and help them maximize their warranty programs. Many customers express satisfaction with the friendly and professional service received, from the initial phone call to the day of service. Overall, R F Appliance is a business that values its customers and strives to provide excellent service, restoring faith in businesses with their high level of professionalism and skill.
We have dealt with RF appliance twice now (through whirlpool), and both experiences have been absolutely amazing. Not only were both of their employees incredibly nice and knowledgeable, they also gave us a call before coming (as we had requested), which was a huge help!
We had dealt with a nightmare of an experience trying to get our oven fixed with another appliance repair company (also through whirlpool), which had taken close to two months and resulted in our oven still not being fixed. RF appliance repair was then assigned to the job, came in, diagnosed and repaired our oven in less than a week!
We are so grateful for how efficiency and professional...read full review
Updated: This place IS A GEM.
Every situation is unique and in this case I was able to talk with the owner (following my review) which was post service and really felt as thought we were able resolve my concerns.
Essentially we had called to repair our Washing Machine and we’d written down the codes related to the error that was showing up. When I talked to the person who answered the phone and informed them of the exact codes I was hoping to get a rough idea of how much the total cost might be.
Unfortunately I forgot to mention that I’d already opened up the machine and checked the connections. With just a bit of phone troubleshooting we may...read full review
Dennis attended to our home to repair our new Samsung fridge. His company made him aware that I had to pick grandchildren from school which was unexpected. He arrive promptly at 1:00 o’clock so I could pick them up. With his history of appliances he had the fridge fixed quickly. Dennis was very personable, knowledgeable, and professional. Will be calling RF Appliance in the future. Thank you for taking care of us.