I initially said these things and I would like to edit my statements (please read till the end for update):Straight up said they wouldn’t work on any car that had previously been stolen. They don’t want your business if you’ve been the victim of a crime. That’s fine they won’t get my business, ever. I had used them previously four years ago And it was fine. But Never again. Doesn’t seem like a good business practice to turn away Repeat customers. Edit: Boy did they really make this situation right! They’ve reached out, they found a way to help me, I realise now this isn’t just them, but because I had work done with Boyd it was just the first... read full review
September 2024
Update Aug 2024: a month of two after the repairs, the side panel they replaced started showing signs of rust, so they most likely just sanded the rust down, but not till it was gone and then just painted over it. I was rear ended in February of 2024. I went somewhere else because I’m not dealing with Boyd again if I don’t need to. Check other reviews I’ve posted to see which Autobody repair shop I went to instead. I don’t want to leave the name on another Shops review.
Edit: They got a hold of me a couple days later after I posted this review and resolved this issue. The manager that contacted me was very helpful.
Great people friendly and professionalParking is tricky because this Boyd auto body is located in a strip mall that is shared by several other businesses, so it's not easy to find parking when all the other locations are open
I initially said these things and I would like to edit my statements (please read till the end for update):Straight up said they wouldn’t work on any car that had previously been stolen. They don’t want your business if you’ve been the victim of a crime. That’s fine they won’t get my business, ever. I had used them previously four years ago And it was fine. But Never again. Doesn’t seem like a good business practice to turn away Repeat customers.
Edit: Boy did they really make this situation right! They’ve reached out, they found a way to help me, I realise now this isn’t just them, but because I had work done with Boyd it was just the first... read full review
Update Aug 2024: a month of two after the repairs, the side panel they replaced started showing signs of rust, so they most likely just sanded the rust down, but not till it was gone and then just painted over it. I was rear ended in February of 2024. I went somewhere else because I’m not dealing with Boyd again if I don’t need to. Check other reviews I’ve posted to see which Autobody repair shop I went to instead. I don’t want to leave the name on another Shops review.
Edit: They got a hold of me a couple days later after I posted this review and resolved this issue. The manager that contacted me was very helpful.
Missing... read full review
Great people friendly and professionalParking is tricky because this Boyd auto body is located in a strip mall that is shared by several other businesses, so it's not easy to find parking when all the other locations are open