Reliant Medical Group

Reliant Medical Group in Worcester is a state-of-the-art medical facility that offers a range of primary and specialty care services, including Behavioral Health, Dermatology, Endocrinology, IN Style Optical, Internal Medicine, Laboratory, Optometry, Podiatry, Radiology, Pediatrics, and Rheumatology. The location is convenient, situated near a highway exit with ample free parking. The building is modern and well-maintained, featuring clean facilities and updated equipment. Patients can check-in online beforehand or upon arrival, utilizing either kiosks or receptionists. The process is efficient, and appointments generally result in minimal wait times. However, there have been some individual concerns regarding patient retention. In one instance, a patient was unexpectedly dropped and faced difficulties refilling a long-standing prescription, potentially causing adverse effects. Following intervention, the issue was resolved, and the patient expressed gratitude towards the managers and higher-ups at the facility. Accessibility is a notable strength of the Reliant Medical Group building, with features that accommodate wheelchairs, making it easy for individuals with mobility aids to navigate the spacious, open interior. Staff members are described as friendly and helpful, contributing to a positive overall experience for visitors.