They have a secretary there by the name Lauri, absolutely rude. She even hung up in my face. She refused to listen to a word I said and I called THEM and left a message for someone to call me back. She INTENTIONALLY called me at the end of the day with no solution to my issue and she had no interest in helping me. Since it was the end of the day on a Friday, I wasn't able to resolve my issue until the following week. Absolute trash customer service.
January 2024
Waited over a month for results of my sleep study unticalled them. I called and wanted to speak to the nurse practioner and could only relay my question via front desk person who had no idea what I was talking about ...never got to speak to her. Terrible
November 2023
Often no one answers the phone, and asked about a request several times, still no response.
They have a secretary there by the name Lauri, absolutely rude. She even hung up in my face. She refused to listen to a word I said and I called THEM and left a message for someone to call me back. She INTENTIONALLY called me at the end of the day with no solution to my issue and she had no interest in helping me. Since it was the end of the day on a Friday, I wasn't able to resolve my issue until the following week. Absolute trash customer service.
Waited over a month for results of my sleep study unticalled them. I called and wanted to speak to the nurse practioner and could only relay my question via front desk person who had no idea what I was talking about ...never got to speak to her. Terrible
Often no one answers the phone, and asked about a request several times, still no response.