Surplus Flooring - Woburn

Jan 2023

This is the worst cabinet dealer hands down. They delivered part of my order. They lost some of my pieces. They found them a couple days later. They said they were delivering them right away. A couple days pass and I have to continue calling the store 3 times a day for a whole week. Finally they tell me two stops and they will drop my parts next. Nothing. Next day they tell me I'm the next stop. Nothing. Next day they tell me I'm the first stop. They finally dropped off my parts today. They dropped the wrong crown molding. This place is the worst. 00000stars. BUYER BEWARE!!!! TERRIBLE WOULD BE A COMPLIMENT.

Sep 2022

BUYER BEWARE! I had a great experience with Cedric at the Woburn store but my complaint falls within the delivery. The shipping company told me they would deliver between 12-3 yet showed up at 6:30 pm and shorted me 1 cabinet. I immediately emailed Nate the manager in Woburn who didn't even respond. I called customer service and after speaking to many reps they ordered me a replacement. Here we are almost a month later and i still have no cabinet. Everyone I spoke to just passes the blame. At this point I'm probably going to need to take legal action. I. would never recommend them or use them again. Customer service and follow up are terrible but they are quick to take your money. BUYER BEWARE

Jul 2020

We got a quote from Home Depot to reface our cabinets for $16K. Instead we got a full cabinet remodel and a new countertop from Cabinets to Go for $8K. Which is pretty damn awesome! We just purchased our first home and we were in over our heads making choices left and right (new floors, new lighting, new appliances etc.) We had very little idea if we were doing the right things, and if we were doing them right. But Nate (who is the mgr at the Woburn store but was at the Braintree store), made it SO EASY. Using the measurements we had (which were far from exact) and some photos he whipped up a quick visualization of what our kitchen could look like. This included knocking out a pantry, adding new drawers and new cabinets. Then he used the visual to help us pick out cabinets, handles and other details. With the first design, we didn't have enough countertop space to work with their fabricator (they needed at least 25 sq ft.) but Nate walked us through how we could find stone remnants and contractors to get that work done. Ultimately, with his help, we decided on a second design that made better use of the space and qualified us for their stone contractor. He was courteous, patient and LIGHTNING FAST with bringing our vision to life. As new homeowners, we cannot recommend his service enough!