Ira Acura Westwood Service Center

I recommend Ira acura Westwood for all your automotive needs. I've been a loyal customer for about 20 years. Fadia Chamoun is my salesperson, and she is such a sweetheart. I was also greeted by the preowned car manager, Vinny, and the general manager, Jose. They're friendly and make you feel welcome. Last time I was in for service, George Flaherty assisted me. I really feel like he has my best interest in mind when I go there. Everyone I have dealt with in parts, including the manager, Jim, have always been very helpful. The service manager and shop foreman are great as well. Awesome employees in general. The company is lucky to have them.

I made an appointment to view a car. I met Tom Francois. Tom was very relaxed, no pressure. He allowed me to drive a couple cars and made suggestions specific to my needs/comments. I did not end-up buying from him/Ira, as I just didn't see a car that I liked. I have to say, I was impressed with Tom, his honesty, and relaxed approach to engaging with me. I would definitely recommend speaking to him, if there's a car you're interested in.

If you going here for your annual car maintenance yes this place is exceptional. Appointment and walk-in based. Great. Recently I've been going here and I have had absolutely NO PROBLEM WITH THE STAFF. George has been exceptional, Marc has been exceptional there are two others who have worked with me and no trouble at all They've all treated me well I have had nothing but great service from everyone. EXCEPT this one particular fall day in. November. I go in to get my car inspected and immediately it started off horrible. The guy who greeted us seemed to be new & he had great customer service skills it was until he went over to a senior advisor NOAH STERN... read full review