About Elemental Heating & Cooling
Elemental Heating & Cooling is a professional HVAC company in Westford, dedicated to providing reliable heating and cooling solutions. Led by expert Scott, the team brings a fresh perspective and utilizes cutting-edge technology to ensure excellence in every project. With prompt and professional communication, they take the time to listen to customers' concerns, explain issues clearly, and provide helpful maintenance tips. Their services are efficient, skilled, and precise, resulting in optimized systems that exceed expectations. Whether it's maintenance, repair, or emergency services, Elemental Heating & Cooling delivers results that inspire customer satisfaction. With exclusive rebate opportunities and incentives, they help customers save money while providing exceptional care for their HVAC systems. Customers praise the company's responsiveness, expertise, and attention to their needs. One customer signed up for the service plan after a positive experience with Scott, who promptly addressed the issue and took the time to explain it. Another customer was impressed with Scott's knowledge of available rebates, his communication, and the quality of the HVAC system installation, which included a heat pump, mini-splits, and ductwork. A third customer was delighted with the timely completion of their project, which involved the installation of two heat pumps, three mini-splits, and ductwork in the attic, and the customer is looking forward to receiving a significant rebate.
From initial contact through wrap up - Elemental Heating was professional and genuinely courteous. The technician, Scott, arrived precisely on time with a friendly and positive demeanor. He promptly diagnosed my furnace issue and explained the problem clearly with a breakdown of the repair cost. Though I had only scheduled a diagnostic, he was able to make the repair on the spot - truly appreciated his flexibility to accommodate my own schedule. He completed the work efficiently and left the space clean and tidy. Great expertise - I will reach out to Elemental for any future HVAC needs.
Elemental heating and cooling did a dual fuel furnace and heat pump installation at our house and did an excellent job at it. Scott and his crew were very thorough with the installation and cleanup after the install. During the consult and before the install Scott was very responsive and helpful in making us understand what are the steps involved and helped us answer any questions. His quote was very reasonable compared to others and offered 5 year warranty from his company. Overall very happy with the whole process.
The Elemental Team is consistently great. On time and organized. Scott and William were both pleasant to work with and efficient/hard working while at our house. I highly recommend their installation and service work. Thank you Elemental!