I just bought a new central vacuum unit to replace an old one which finally died after 40 years of use. I called the two suppliers in my area (greater Springfield, MA area) and one told me I’d have to bring the old unit in because there could be compatibility issues, and therefore they’d try to replace the motor. That seemed odd to me plus I didn’t want to fix my old unit, which has a dirt can and a cloth filter. I disliked both as dirt/dust always flies into the air when emptying the dirt can or cleaning the filter…messy. I also called Grand Central Vac in West Springfield and spoke with Dan. He never questioned compatibility issues etc., and I visited the store... read full review
November 2020
Dan, the owner is great! Helped troubleshoot our central vac over the phone over 3 days! Problem fixed! He could have just sent someone out, but helped me over the phone.Highly recommend!
November 2020
If you are looking for a central vac systems look no further. Very informative staff, easy to talk to and generous with installation information for this do-it-yourselfer. No high pressure selling, just friendly informative discussion. Will recommend to anyone who asks. Hope to deal with again.
I just bought a new central vacuum unit to replace an old one which finally died after 40 years of use. I called the two suppliers in my area (greater Springfield, MA area) and one told me I’d have to bring the old unit in because there could be compatibility issues, and therefore they’d try to replace the motor. That seemed odd to me plus I didn’t want to fix my old unit, which has a dirt can and a cloth filter. I disliked both as dirt/dust always flies into the air when emptying the dirt can or cleaning the filter…messy. I also called Grand Central Vac in West Springfield and spoke with Dan. He never questioned compatibility issues etc., and I visited the store... read full review
Dan, the owner is great! Helped troubleshoot our central vac over the phone over 3 days! Problem fixed! He could have just sent someone out, but helped me over the phone.Highly recommend!
If you are looking for a central vac systems look no further. Very informative staff, easy to talk to and generous with installation information for this do-it-yourselfer. No high pressure selling, just friendly informative discussion. Will recommend to anyone who asks. Hope to deal with again.