“John, Al, and Alex were terrific instructors. Very educational, professional, and skilled instruction. They make sure that you have all of the skills refined and perfected before having you take the final exam.
This is terrific motorcycle training for all skill levels. Give them a call and they'll sort you out.
Thank you!“
“I used them for driving time and sponsor for the exam. I passed, with some great support from William. Nash, the customer service/sales/phone person was phenomenal!
I had a situation outside of the normal, which I must say she handled with expertise, kindness, and understanding!
She is true gem with phenomenal customer service skills!
Appreciate everyone's help, promptness and ease of making this all happen!“
“Amazingggg testing location! The testing host was Bob Zaums, he is INCREDIBLE! So he first greets you, does your paperwork, and goes above and beyond by giving some tips, reminding us on the rules of the road, testing insight, and being positive to allow us to feel more comfortable and get rid of the nerves. It’s a small location so it doesn’t feel as nerve wracking as the DMV. Test was 15 minutes. Parking, merging, turning left.“
“Very great customer service the lady’s at the desk were helpful in setting up my appointment for lessons and road test, the instructor is top notch! She’s very good at what she does, she makes her student feel very comfortable on the road and I’m looking forward for my road test day with them, I’m very confident with this school! I completely recommend“
“So lucky to have my son taking driving lessons with so kind and professional staff I would rate it 10 stars. Recommended 100% they answered all my questions without hesitation...“
“to the girl that wrote about the driving hour that got cut short about a week ago I would like to say that I was the student in the back of the car and the one that drove you home I would like to say that everything you said was false information you almost killed us going into oncoming traffic with trucks coming at us at 45 miles per hour and you wouldn't move and when you were on the cirb you decided to turn after the fact we were already on the cirb and you wouldn't turn the car she took you out of the seat for all of our safety. All of my driving hours with her have been wonderful. thank you“
“Julia was a good teacher and people that don’t know her will always think she’s rude but that how she talks“
“(7 yrs ago) I’ve tried 3 different schools in Springfield and Westfield. This one had the best instructor for someone who knew almost nothing about driving. They are great with adult learners too.(Now) Sending my brother and niece there. Hopefully they have a good experience as well! I’ll come back and review“
“It took me far too long to write this review and I feel bad about that! I started lessons in December of last year and passed my road exam just a few weeks ago. My lessons were scattered because I wanted to stick with the same instructors and I’m so glad I did. I have had anxiety about driving for over 10 years, due to a bad experience behind the wheel (not an accident). I didn’t think I would ever drive again but the time had come where it was a necessity and I couldn’t avoid it anymore, especially living here. My instructors, Joe B & Jack, were so incredibly kind, patient, understanding and supportive. They gave me confidence I didn’t know I had or could ever have. Even when I stumbled because of another instructor, a different Joe, who set me back many paces mentally and hurt my confidence; they got me back up to where I needed to be. They could see my progress and how hard I was trying and I am SO incredibly grateful for their support. I seriously could not have done this without Joe B & Jack. I don’t know if they’ll ever see this, but THANK YOU. I cannot recommend Falls and those particular instructors enough. I also have to mention the office staff was incredibly kind as well, especially when I asked to not be assigned lessons with the other Joe again. That type of care and consideration did not go unnoticed or without appreciation. Thank you, Falls, for helping me overcome my driving anxiety, helping me to a newfound freedom and for giving me the confidence that I could finally be a licensed driver at nearly 40 years old.“
“My son had a great experience at Agawam Auto School. Being able to take the on road test through the auto school was great! Also being able to practice the test with an instructor before the actual test was really helpful.“
“Had 2 instructors Shaun and Dean and they were both funny and respectful. (I'm only on my 3rd lesson so I will update this review when I'm done with all 12)“
“After reading all the bad reviews I was very nervous but glad we went with him.Called looking for a sponsor for my nephew who’s never went to driving school and we needed someone to be his sponsor for road test booked for the next day in the morning.Very polite and informative he said he did have availability for the time my nephew had his road test and explained how he would practice with him before his road test. (Which was very helpful)When my nephew arrived at RMV at time he said for us to meet him he was already there and ready to practice with my nephew.From my nephew’s own words- “Great driving instructor he prepares you for your test and goes over everything you need to know without making you feel nervous.”Thank you for everything! Extremely satisfied.Would definitely goto him again for sure.I’d say just make sure your child is ready for the road test if they haven’t been to driving school before just booking a sponsor.“
“I have been taking my driving lessons with them and they exceptional. They are all fantastic and are very accommodating. I am much older. Everyone is Soo amazing including Laura and David the driving instructions are fantastic and are very patient with me. I will recommend them 100%“