First of all quality work, they stand by their work, honor their warranties. I had bad experience with many other Volvo and Mack dealers. Service department in Springfield, Massachusetts earned my trust., I live 70 miles away from them, there is closer distance Volvo services and general mechanics who can fix my equipment , but I prefer to use BALLARD in Springfield, MassachusettsThank you guys for good work
March 2024
Brought my truck in for service, mechanic who looked at my truck was fantastic and very helpful. Service office was great to work with as well. I would definitely go there again, highly recommend!
October 2023
Awesome people working today!! The techs were on top of their game working on our truck.... and their lead mechanic was the nicest guy I've met in a while ( even if he came from Boston I still like him).... even the parts guy was sooo cool about helping get us back on the road (even keeping his cool while talking to our Fleet Manager asking the same questions over and over).Arrived and having work done on my truck within minutes! Was finished within a couple of hours!! And the price was unbelievably low. First time that has ever happened to us since we started driving.CANT SAY ENOUGH GOOD STUFF ABOUT Ballard Truck Center!!!!! Highly recommended!!!
First of all quality work, they stand by their work, honor their warranties. I had bad experience with many other Volvo and Mack dealers. Service department in Springfield, Massachusetts earned my trust., I live 70 miles away from them, there is closer distance Volvo services and general mechanics who can fix my equipment , but I prefer to use BALLARD in Springfield, MassachusettsThank you guys for good work
Brought my truck in for service, mechanic who looked at my truck was fantastic and very helpful. Service office was great to work with as well. I would definitely go there again, highly recommend!
Awesome people working today!! The techs were on top of their game working on our truck.... and their lead mechanic was the nicest guy I've met in a while ( even if he came from Boston I still like him).... even the parts guy was sooo cool about helping get us back on the road (even keeping his cool while talking to our Fleet Manager asking the same questions over and over).Arrived and having work done on my truck within minutes! Was finished within a couple of hours!! And the price was unbelievably low. First time that has ever happened to us since we started driving.CANT SAY ENOUGH GOOD STUFF ABOUT Ballard Truck Center!!!!! Highly recommended!!!