Reviews for Aveanna Healthcare

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  • Nov 2023

    Ok, I got discharged from the hospital Thursday afternoon and no one came to give me all my meds. Friday she finally came out, we spoke briefly and I said I usually get at least 9 nursing visits per week. Physical therapy and occupational therapy was supposed to start Friday. The nurse that has been coming out came the morning put my meds on my bed, felt the leg and said I don't know who's coming tomorrow, it's not going to be me. I'm diabetic and it's urgent I take my blood sugar, insulin and other medications. I was asleep when she came and then I remained drowsy until about 12:00. The nurse that came out Friday, Saturday and Sunday was the same and she had...read full review

  • May 2023

    Let me start off by saying the staff that they've sent me, when they actually send them, have been absolutely wonderful. The problem is the lack of follow through by management. My care plan includes a morning and night shifts 7 days/week. I've gone weeks without weekend morning coverage, over a week without any night coverage. There have been days I've been stuck sitting in urine for 24 hours just waiting for them to send me someone. There is never anyone available to cover callouts which was promised too. There communication is severely lacking. One staff actually told me they don't like to call clients if it's bad news, which of course when it's most important for...read full review

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From Aveanna Healthcare

At Aveanna Home Health, our nationally leading home healthcare is dedicated to making lives better, one patient at a time. Home health care is a Medicare benefit that can send a team of care professionals to your home. This team may include a nurse, therapist, aide, and/or other care professional. These professionals work with your physician to deliver a personal plan of care to your home. The idea is to help you recover more fully, keep you in your home, and help you stay as independent as possible. If you or your family needs home healthcare services, we stand ready to help you today!

Hours

Monday: 8:30AM - 5PM
Tuesday: 8:30AM - 5PM
Wednesday: 8:30AM - 5PM
Thursday: 8:30AM - 5PM
Friday: 8:30AM - 5PM
Saturday: ClosedSunday: Closed

Ratings

Google Google: 2/5

Aveanna Healthcare

78 Capital Dr, West Springfield

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