I came to Bay State due to a back condition that had flared up from carrying my toddler. Jeremy listened to my concerns, and took the time to give thoughtful answers and suggestions. He put together a plan that made me feel strong and resilient again, with no pain from carrying the kid. Highly recommend! Also, the location near a blue bikes stop was very convenient.
June 2024
I came to this place after being treated badly by the reception in the town of Chestnuthill (in the mall) Only because my phone rang and the receptionist in a very rude way yelled at me to turn it off. Is seriously? In my 17 years visiting hospitals I have NEVER seen such exaggerated behavior. I didn't think twice and switched to WEST ROXBURY. There, a very friendly person in Spanish helped me. Sinthia. Which decides to be my therapist. In the process pros and cons. Several of my instructions were NOT fully followed 1. They did not look for my record on time nor did they ask for it, saying that it was very necessary 2. I had to send emails myself, being in pain and... read full review
May 2024
We adore Bay State PT. They were so welcoming when we walked in looking for PT services for my son, helped me get all the paperwork together and the referral from my sons pediatrician. The receptionist is really kind and helpful. Also they call us if an earlier appointment is available. Great facility and the best Physical Therapists! They actually make PT enjoyable for my son and gave him a very detailed evaluation and follow up exercises. He actually enjoys going and never complains about it which was not what I initally expected. I will definitely use them for any and all of my families Physical therapy needs in the future. Highly recommend them!!!
I came to Bay State due to a back condition that had flared up from carrying my toddler. Jeremy listened to my concerns, and took the time to give thoughtful answers and suggestions. He put together a plan that made me feel strong and resilient again, with no pain from carrying the kid. Highly recommend! Also, the location near a blue bikes stop was very convenient.
I came to this place after being treated badly by the reception in the town of Chestnuthill (in the mall) Only because my phone rang and the receptionist in a very rude way yelled at me to turn it off. Is seriously? In my 17 years visiting hospitals I have NEVER seen such exaggerated behavior. I didn't think twice and switched to WEST ROXBURY. There, a very friendly person in Spanish helped me. Sinthia. Which decides to be my therapist. In the process pros and cons. Several of my instructions were NOT fully followed 1. They did not look for my record on time nor did they ask for it, saying that it was very necessary 2. I had to send emails myself, being in pain and... read full review
We adore Bay State PT. They were so welcoming when we walked in looking for PT services for my son, helped me get all the paperwork together and the referral from my sons pediatrician. The receptionist is really kind and helpful. Also they call us if an earlier appointment is available. Great facility and the best Physical Therapists! They actually make PT enjoyable for my son and gave him a very detailed evaluation and follow up exercises. He actually enjoys going and never complains about it which was not what I initally expected. I will definitely use them for any and all of my families Physical therapy needs in the future. Highly recommend them!!!