I had such an awesome experience with Lapel dry cleaners at Wellesley. My second time with them. Not only did they do and excellent job with cleaning my very dirty white Canada goose beautifully - they expedited the cleaning for me ( next day and I was so pleasantly surprised)! They also told me it’s free of charge! Amazing customer service! I loved it and would go back again to them. I highly recommend Lapels at Wellesley! Thank you!!
March 2024
Lapels service is excellent! I would rate their cleaning services a 4-star because when I have a garment that has just a little bit of hair on it, it’s still comes back with the hair still on it. Also, when I send sweaters with little pills on them, they come back with the pills still on them which I think they should remove. So, I have to scrape them away myself with a pill/lint remover.The Customer Service is fantastic and I have spoken with several of the employees and they’ve been helpful every single time. I would highly recommend lapels.They have a pick up and drop off service that is so convenient and very helpful so that I don’t have to run to the cleaners.I... read full review
August 2023
I always enjoy picking up my cleaning. The folks there over-deliver. My interactions with the employees are always kind and courteous, especially Chris, who is a lovely human being. I appreciate that people really care about their customers during a time when customer service has gone the way of the dodo bird. It is a two-way street and I hope that customers are also respectful to the employees at Lapels.
I had such an awesome experience with Lapel dry cleaners at Wellesley. My second time with them. Not only did they do and excellent job with cleaning my very dirty white Canada goose beautifully - they expedited the cleaning for me ( next day and I was so pleasantly surprised)! They also told me it’s free of charge! Amazing customer service! I loved it and would go back again to them. I highly recommend Lapels at Wellesley! Thank you!!
Lapels service is excellent! I would rate their cleaning services a 4-star because when I have a garment that has just a little bit of hair on it, it’s still comes back with the hair still on it. Also, when I send sweaters with little pills on them, they come back with the pills still on them which I think they should remove. So, I have to scrape them away myself with a pill/lint remover.The Customer Service is fantastic and I have spoken with several of the employees and they’ve been helpful every single time. I would highly recommend lapels.They have a pick up and drop off service that is so convenient and very helpful so that I don’t have to run to the cleaners.I... read full review
I always enjoy picking up my cleaning. The folks there over-deliver. My interactions with the employees are always kind and courteous, especially Chris, who is a lovely human being. I appreciate that people really care about their customers during a time when customer service has gone the way of the dodo bird. It is a two-way street and I hope that customers are also respectful to the employees at Lapels.