Harvard Vanguard Medical Associates - Fertility & Reproductive Health

Oct 2024

Overall this is a decent one-stop shop (with a few exceptions) for one's basic medical needs. My PCP (Dr K Klaus) is exceptional and all specialists I've had have been acceptable at least, often better than that. Another aspect that stands out is that appointments It's a relatively small operation so as a patient you get to know people on staff, All things considered, a positive experience

Aug 2021

This hospital has really good doctors. I have had good and bad experiences here. The hospital has several departments so it helps to have everything in a single building. They also have a lab and a radiology section for X-Rays. No MRIs though. Also, I don't think they do surgeries here. But Harvard-Vanguard has several locations so you always get to do your complicated surgeries or MRIs at the same hospital, different location. I like the Wellesley location, it's the closest from my house and has good doctors. The staff is polite and helpful. I have seen rude people sitting behind check-in, billing counters at other hospitals. But not here. The bad part is the wait time in some departments. Sometimes the specialist doctors take too long to see you despite you having a scheduled appointment. I have waited as long as 80 minutes to see the doctor. This is sad and not expected from such professional and highly qualified doctors. They need to respect the time of their patients, especially when the appointment is scheduled. I agree that something can come up and the doctor could be late. But at such time, it is the responsibility of the doctor's office staff to let the people in the waiting area know that there is an issue. During my 80min wait in the waiting room, nobody told me anything. When I went to ask multiple times, they said that I will be called soon. I have had this experience twice in one department (Orthopedic). However, don't simply go by my bad experience. I would still continue going to this hospital because of the well qualified doctors and a good network of hospitals at different locations.

Feb 2021

This review is for a Dr. Justin Smith, who specializes in pediatric optometry. My eight year old daughter failed her eye exam at the yearly well-visit, and we were referred to this office. I just went with whomever could see us at our preferred time slot after school. We were lucky to have met Dr. Smith. He was super friendly and energetic, engaging my daughter and answering all of her questions. I'm just so happy that my daughter had such a positive experience with her first visit to an optometrist. I was impressed by his patience and energy. He also responded to all my questions with solid answers which got me thinking about my own eye care needs! We were told that we could go downstairs to the eye glass shop that same day without making a separate appointment. So, we decided to go downstairs to pick out a pair of glasses. The technician/saleslady was also very helpful, ordering the correct size frames for a specific style that my daughter wanted.